Refund policy
Return & Refund Policy
At our store, customer satisfaction is our priority. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To qualify for a return, the item must:
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Be unused and unworn
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Have all original tags attached
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Be in its original packaging
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Include a receipt or proof of purchase
To start a return request, please contact us at:
📧 daniyalwaince94@gmail.com
Once your return request is approved, we will provide instructions on how and where to send the item. Please note that items sent back without requesting a return first will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.
Non-Returnable Items
Certain items cannot be returned, including:
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Personal care or beauty products
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Custom or personalized products
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Perishable goods
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Hazardous materials or flammable liquids
Additionally, sale items and gift cards are not eligible for returns.
Exchanges
If you wish to exchange an item, the fastest way is to return the original item first. Once your return is approved, you can place a new order for the desired product.
Refunds
After receiving and inspecting your return, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 10 business days. Please note that banks or card providers may take additional time to complete the transaction.
If 15 business days have passed since your return was approved and you have not received your refund, please contact us at:
📧 daniyalwaince94@gmail.com